Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
friendly staff
great location
disorganized dining
average dining experience
8.2/10
Great
Rooms
8.2
Location
9.0
Service
8.6
Dining
7.8
Guest reviews
8.2/10
based on 5 reviews
4.5/5
based on 533 reviews
8.6
8.6/10 based on 2177 reviews
#5 of 49 hotels in Trier based on Tripadvisor
John
United States,
March
2024
8.0/10
The hotel provided clean, comfortable rooms with friendly and attentive staff. The location was perfect for exploring the city on foot. The dining options were varied, although a bit disorganized at times. Overall, a good value for the price paid.
Rooms
8.0
The rooms were clean, tidy, and equipped with tea and coffee making facilities. The staff were very attentive and polite, ensuring a pleasant stay. However, the rooms were smaller than they seemed in the photos.
Service
9.0
The service was very friendly and accommodating. The staff provided me with a city map and even offered an umbrella during my stay. They were helpful and polite, going the extra mile to assist guests.
Location
9.0
The location turned out to be quite good, with easy access to the city center on foot. It was within a short walking distance of old Trier and the historic town center.
Dining
7.0
The dining experience had plenty of options for everyone, although it was a bit disorganized and could be improved. The attentive staff made the dining enjoyable overall.
Facilities
7.0
The hotel had facilities that met my basic needs, although nothing exceptional was noted.
Glen
United States,
January
2024
8.8/10
I had a wonderful stay at this hotel! The rooms were clean, tidy, and equipped with tea and coffee making facilities. The staff was incredibly attentive and polite, making sure I had a fantastic experience. However, the rooms were a bit small.
Rooms
8.0
The rooms were clean, tidy, and had tea & coffee making facilities. The staff was very attentive and did their utmost to ensure a good stay. However, the rooms are small.
Service
9.0
The service was top-notch! The staff was very friendly and provided me with a city map and even an umbrella when needed. They went above and beyond to make my stay comfortable.
Location
9.0
The location of the hotel is perfect for exploring the city. It's just off the pedestrian zone, offering a quieter side without crowds or traffic. Additionally, it's convenient for both city sightseeing and arrivals/departures.
Dining
9.0
The dining experience was fantastic! The breakfast had a huge choice and was definitely worth the price. The food was healthy, rich in variety, and very tasty.
Facilities
9.0
The hotel provides great facilities including a spacious parking lot and plentiful and tasty breakfast. The addition of air conditioning in the rooms was a plus.
Charlie
United Kingdom,
December
2023
8.2/10
The hotel's rooms were wonderful with a comfortable bed and en-suite facilities including a leather couch and chair, table and 4 chairs, 2 bathrooms, and a king bed. However, the room was incredibly bright throughout the night, affecting my child's sleep.
Rooms
8.0
The rooms were spacious and well-equipped.
Service
7.0
The staff were very friendly and helpful. They even provided ear plugs, but unexpected additional measures were needed, considering the price paid.
Location
9.0
The location is perfect for a visit to Trier, being just off the pedestrian zone on the quieter side, with easy access to the city center and local sights. However, the brightness of the room could affect the overall stay.
Dining
8.0
The dining options were excellent and worth the price paid, but the service was a bit disorganized.
Facilities
9.0
The hotel offered pet amenities, tours/ticket assistance, and a spacious parking lot.
Matthew
United Kingdom,
October
2023
8.4/10
I really enjoyed my stay at this hotel. The rooms were spacious and clean, and the staff was incredibly friendly and helpful. The location was convenient, with easy access to the town center. However, the dining experience left something to be desired with some disorganization during meals. Overall, it was a great value for money.
Rooms
9.0
I loved the spacious and clean room.
Service
9.0
The staff went above and beyond to assist us and were very welcoming.
Location
9.0
The hotel is centrally located and just a short walk to the town center.
Dining
7.0
The dining experience was a bit disorganized at times.
Facilities
8.0
The hotel offered great amenities and services.
friendly staff
disorganized dining
C.
United States,
July
2023
8.6/10
I was pleasantly surprised by this hotel. The rooms were very comfortable, and even when mine was changed after the first night, the new one continued to make a good impression. The service from the staff right behind the hotel was extra nice, kind, welcoming, and helpful. The location was ideal for being just far enough away from the busier part of town while still providing a scenic walk to some lovely restaurants. The dining experience was considerable with a good variety of foods, and the staff was very attentive. Overall, a great stay with a few minor hiccups.
Rooms
8.0
The rooms were very comfortable and made a good impression.
Service
9.0
The staff was super friendly, courteous, and very helpful.
Location
9.0
The location was ideal for being just far enough away from the busier part of town but still providing a scenic walk to some lovely restaurants.
Dining
8.0
The dining had a good variety of foods, and the staff was very attentive.